FAQs
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Frequently Asked Questions
What makes ClowderX® feeding stands different?
ClowderX® feeding stands are thoughtfully designed to provide a comfortable and elevated feeding experience for cats and dogs. Every stand is crafted from premium rubber wood and paired with high-quality stainless steel bowls for durability, comfort, and timeless design.
Why are elevated bowls better?
An elevated feeding position can help pets eat in a more natural posture, reducing unnecessary neck strain and making mealtime more comfortable. Many pet owners also find that raised bowls help keep feeding areas cleaner.
Is each wooden stand exactly the same?
No. Every ClowderX® stand is made from natural rubber wood, so each piece has its own unique grain, colour, and texture. These natural variations are part of what makes every product one of a kind.
Are the stainless steel bowls food-safe?
Yes. All bowls included with our feeding stands are made from food-grade stainless steel and are designed for everyday use with food and water.
Are the bowls removable?
Yes. The stainless steel bowls can be easily removed for cleaning and refilling.
How do I clean the feeding stand?
Simply wipe the wooden stand with a soft, slightly damp cloth and dry it immediately. Do not soak the wood or place it in a dishwasher. The stainless steel bowls can be washed separately with mild soap and water.
Which pets are ClowderX® products suitable for?
Our feeding stands are suitable for both cats and dogs. Please refer to the product dimensions on each product page to choose the right size for your pet.
How long will delivery take?
Orders are usually processed within 1–2 business days. Delivery times vary depending on your location but typically take between 3–7 business days across India.
What is your return policy?
We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can request a return within 30 days of receiving your order. Please visit our Refund Policy page for complete details.
Do your products come with a warranty?
If your product arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery with photos of the issue. We'll work with you to provide an appropriate solution.
How can I contact ClowderX®?
You can reach our support team anytime at:
Email: founder@clowderx.in
We aim to respond to all enquiries within one business day.